Where do you get the engines made?
Easy - we make them ourselves, here in the workshop. First time we heard this one it made us laugh, but the question has come up enough times now for us to realise that there is a genuine belief that everything is made overseas these days! Far from the truth - our engines are conceived, designed and manufactured in the UK just outside Lincoln, a city with a great heritage of steam engineering.
Does the engine come with a boiler certificate?
Yes. The boilers are built to rigorously-controlled standards and inspected at key stages of the build by Lloyds who witness a twice working pressure hydraulic test when complete before stamping their mark on the boiler. The boiler itself is dual UKCA/CE-marked, delivered complete with all material and welding certification allowing future testing either by a commercial or model engineering club inspector. Prior to dispatch, all engines are steamed to check operation of safety valve and injectors.
I'm a complete beginner - would I be able to drive and look after the engine?
Absolutely. The engine comes with a comprehensive set of operating & maintenance instructions which cover everything from unpacking the engine when it first arrives to dropping the fire at the end of a day's running. Having taught people to drive everything from a 2 1/2 inch gauge "Dyak" to a 7 1/4 inch gauge Baldwin K36 over the years, there aren't many problems we haven't come across! Anything that isn't covered in the manual, we're only ever an email or phone call away.
There are quite a lot of engines in your range - how do I pick the right one for me?
Dead easy - read this handy bit of paper we put on the back of the price list handed out at exhibitions, you'll know your Feldbahn 0-6-0s from your Stafford FC7s in no time. There are pictures, further information and brochure downloads on the individual engine pages.
Will I be able to get spares in the future?
Yes. We keep most of the "service" type spares (bushes, valves, etc) in stock on the shelf. The remainder can be manufactured rapidly using the original fixtures and programs used to build the engine.
Is it guaranteed?
Yes. The engine is guaranteed for 12 months against defects in manufacture. Just like our secondhand engine policy, we like to think it's a "no quibble" arrangement, the design is intended to provide a reliable, easy to service piece of machinery which will give good service for many years if looked after sensibly.
How do I order one?
Just ring us up! For ready to run engines we ask for a deposit of £250, for which you will be given a receipt, your engine's works number and expected delivery date. For kit build engines just call us up to say which kits you'd like, then pay as you go.